UpNourish Shipping Information
UpNourish Shipping Information
Free Ground Shipping:
Enjoy complimentary ground shipping on all UpNourish orders within the United States, including Hawaii, Alaska, and APO/FPO addresses. (APO/FPO orders ship via USPS.) Please note that return shipping costs will be deducted from your refund.
Delivery Time:
Ground shipping typically takes 1-6 business days. We currently do not offer expedited shipping.
Shipping Notifications & Tracking:
You'll receive a tracking number via email once your order ships. Track your package online at UPS or USPS.
Shipping Restrictions:
- UPS does not deliver to PO Boxes, APO, or FPO addresses.
- APO/FPO addresses ship via USPS.
- Ground shipping times exclude weekends and holidays.
Address Accuracy & Delivery Issues:
- We validate all shipping addresses. If we cannot validate your address and cannot reach you for an update, your order will be cancelled and refunded.
- Incorrect or incomplete addresses resulting in returned shipments will be refunded.
- UpNourish is not responsible for packages delivered to incorrect addresses provided by the customer.
- Refused deliveries will result in a refund of the original purchase price.
Missing or Stolen Packages:
- If your tracking shows delivered but you haven't received your package, contact us immediately.
- We will file a claim with the carrier, which may involve a police investigation.
- Please allow up to 21 days for the investigation to conclude. We will replace or refund your order as needed.
Weather Delays:
- We are not responsible for shipping delays due to weather.
- Shipping costs are non-refundable if delivery dates are missed due to weather.